Aftermarket

After-sales revenues can come from repair & maintenance of parts and service or replacement of functional parts that wear and worn out over natural usage of vehicle. However, many companies loose our aftermarket revenues due to poor integration, lack of systems and low commitment to efficiency improvements.

Browne & Mohan consultants help companies shape their aftermarket future by combining our deep business insights with the understanding how technology and servitization will impact market share gain and revenue growth.

Our aftermarket consulting services include:
  • Servitization
  • Digital transformation plan
  • Aftermarket audit
  • Revenue leakage, Grey parts loss analysis
  • Aftermarket service and warranty analytics
  • Aftermarket Performance Management systems
  • Field service quality, call and parts audit
  • Dealer SOP adoption audit
  • Customer experience audit
  • Retail Market Brand audits
  • Business Transformation of Dealer Operations or aftermarket operations